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This property owner in Weybridge recently had a new fridge delivered by a well-known electrical retailer that has an unusual policy of not protecting its customers’ floors when installing heavy appliances. Predictably, the lack of care and consideration resulted in multiple unsightly scratches being left on the fantastic Slate tiled floor, mostly notably in front of the dishwasher, which was also newly installed.

Understandably, the property owner was not best pleased. He was keen to have the situation remedied as soon as possible. At Tile Doctor, we not only provide tile cleaning services but we also have the experience and equipment to hand all sorts of related issues including the restoration of scratched tiles. Happy to help. I travelled over to Weybridge to address the problem.

Scratched Slate Floor Tiles Before Cleaning Weybridge

Repairing and Sealing a Damaged Slate Tiled Kitchen Floor

The surface of the stone was damaged and the only way to repair it without the repair standing out was to strip and polish the whole floor. I therefore began the restoration by stripping the whole floor of its old sealer. The customer had marked all the deep scratches he wanted to have removed with sticky notes. I explained to him that burnishing, a type of polishing carried out using diamond encrusted handheld blocks in combination with a little water, would be perfect for this job.

The process of burnishing essentially grinds away the damaged layer and then re-polishes the stone, the process would remove the scratches and rebuild the shine. It involves the application of different grades of pads from coarse to extra fine and a little water to lubricate the process followed by a rinse with more water in-between each pad to remove the slurry generated by the process. After burnishing the floor is left polished but damp, however to save time I able to speed dry the whole floor using a powerful industrial air mover.

Once the floor was dry the final task was to re-seal the tiles. I did this using a couple of coats of Tile Doctor Colour Grow, a colour intensifying, impregnating sealer which soaks into the pores of the stone protecting it from within against ingrained dirt and stains for many years to come.

Scratched Slate Floor Tiles After Cleaning Weybridge

The customer was very satisfied with the service provided and left the following comment on the Tile Doctor feedback system:

“Great advice, open, honest and helpful. Turned up on time, explained the job well and it looks great. Very happy with the process and the finished results.”
 
 
Source: Slate Tile Cleaning and Restoration Service in Surrey

Sealing is a fundamental part of any stone floor installation. If your builder or tiler hasn’t sealed your floor, he’s done something wrong – and it can cause significant problems. To the untrained eye, it may be difficult to tell whether a floor has been sealed, but you will quickly see that an unsealed floor attracts a lot of ingrained dirt and loses its lustre easily over time.

This was a problem for one of my recent customers, who lives in Milton Keynes in Buckinghamshire. They have a Slate tiled Kitchen floor which had been laid approximately 5 years prior, but had not been sealed properly on installation – and had not received any professional treatment since.

Consequently, the floor had become difficult for the customer to keep clean and it had lost its lustre and coloration due to ingrained dirt. Additionally, recent building works had left thick deposits of plaster on the tiles.

Slate Kitchen Floor Before Cleaning in Milton Keynes

Cleaning a Dirty Slate Tiled Kitchen

To begin restoring the Slate tiles, I applied Tile Doctor Pro-Clean, which is a powerful alkaline-based cleaner for natural stone. I mixed a strong dilution of the product, spread it liberally across the area and left it to dwell for 20 minutes to seep into the pores of the stone.

Next, I scrubbed it into the stone using a brush fitted to a heavy weight rotary machine, before rinsing the floor with a high-pressure water and wet extraction unit.

The next stage of the cleaning process was to get rid of the plaster deposits and some of the heavier stains. To deal with these I needed to apply an even stronger cleaner, known as NanoTech HBU (Heavy Build-Up Remover).

As its name suggests, the product uses nano-sized cleaning particles to penetrate beneath difficult stains to dissolve them and lift them out. I did this in combination with a steamer to help loosen up some of the plaster.

Sealing a Slate Tiled Kitchen

After allowing the floor to dry overnight, I returned to the property the next day to seal the tiles. I did this using five coats of Tile Doctor Seal and Go, which is a double-action sealer: not only does it provide a robust, topical seal, it also provides a durable low-sheen finish which is aesthetically pleasing.

Slate Kitchen Floor After Cleaning in Milton Keynes

The sealer has done a fantastic job of emphasising all the natural colours in the Slate and the appearance of the entire floor has been lifted. The customer was really pleased with the restoration which certainly had been a long time coming.
 
 
Source: Slate Tile Cleaning and Restoration Service in Buckinghamshire